Shipping Policy

Last updated: July 21, 2026

At My Store, we work hard to get your order to you as quickly, safely, and affordably as possible. Please review our Shipping Policy below for all the details on processing times, delivery options, rates, and more.

1. Order Processing

All orders are processed within 1–3 business days (Monday through Friday, excluding public holidays) after payment is confirmed. You will receive an email notification with tracking information once your order has shipped.

Please note:

Orders placed on weekends or public holidays will begin processing on the next business day.
During peak seasons (e.g., Black Friday, Cyber Monday, Christmas), processing times may be slightly longer. We appreciate your patience.
If there is an issue with your order (e.g., payment verification, address confirmation), we will contact you promptly, which may delay processing.

2. Shipping Rates & Delivery Times

Shipping Method	Estimated Delivery	Cost
Standard Shipping	5–10 Business Days	Calculated at checkout
Expedited Shipping	2–5 Business Days	Calculated at checkout
Express Shipping	1–2 Business Days	Calculated at checkout
Free Standard Shipping	5–10 Business Days	Free on qualifying orders

Delivery times are estimates and are not guaranteed. Actual delivery may vary due to carrier delays, weather conditions, high-demand periods, or other factors beyond our control.

3. Free Shipping

We are proud to offer free standard shipping on all orders that meet our qualifying threshold. The current free shipping threshold will be clearly displayed at checkout.

Free shipping applies to standard delivery within the contiguous United States. It does not apply to expedited or express shipping options, or to orders shipping to Alaska, Hawaii, or U.S. territories (additional charges may apply).

4. Shipping Destinations

We currently ship to addresses within the United States, including Alaska and Hawaii. At this time, we do not ship to P.O. Boxes or APO/FPO/DPO military addresses. For international shipping inquiries, please contact us at ascot.tapes_1k@icloud.com — we are working to expand our shipping destinations.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a direct link to track your package. Please allow up to 24 hours for tracking information to become active. If your tracking has not updated after 48 hours, please contact us and we will investigate.

6. Multiple Shipments

If your order contains multiple items, they may be shipped in separate packages from different fulfillment centers to ensure the fastest possible delivery. You will receive individual tracking numbers for each shipment at no additional shipping charge.

7. Address Accuracy

Please ensure your shipping address is complete and accurate before placing your order. My Store is not responsible for orders delivered to an incorrect address provided by the customer. If you need to update your address, contact us immediately at ascot.tapes_1k@icloud.com — we cannot guarantee changes once processing has begun.

8. Lost or Stolen Packages

My Store is not responsible for packages lost or stolen after confirmed delivery. If your tracking shows delivery but you haven't received your package, please:

Check around your property, with neighbors, or with building management.
Wait 24–48 hours, as packages are sometimes marked delivered early.
Contact the shipping carrier directly with your tracking number to file a claim.
If unresolved, contact us at bailout-enjoy4m@icloud.com and we will assist you.

9. Damaged Packages

If your order arrives damaged, contact us within 7 days of delivery at bailout-enjoy4m@icloud.com with your order number, a description of the damage, and clear photos. We will arrange a replacement or full refund at no additional cost to you.

10. Shipping Delays

Occasional delays may occur due to carrier issues, severe weather, natural disasters, or high-volume periods. My Store is not liable for delays caused by third-party carriers. If your order is significantly delayed, please contact us and we will work with the carrier to resolve the issue.

11. Contact Us

For any shipping-related questions, please reach out to our customer support team:

📧 Email: bailout-enjoy4m@icloud.com
🕐 Response Time: Within 1–2 business days
📅 Support Hours: Monday–Friday: 9:00 AM – 6:00 PM EST | Saturday: 10:00 AM – 4:00 PM EST